Refund Policy

TPD Compliant Wholesale Vapes

7-Day Return Policy

At European Vape Market, we are committed to ensuring your satisfaction with every wholesale order. As a leading provider of TPD Compliant Wholesale Vapes, we stand behind the quality of our inventory. If you are not completely happy with your shipment, you have 7 days from the date of delivery to request a return.

Return Eligibility

To be eligible for a return, items must be unused, in their original condition, with all tags attached, and in the original manufacturer packaging. Because we deal in TPD Compliant Wholesale Vapes, all seals must remain intact to ensure safety standards. Please provide your receipt or proof of purchase to facilitate the process.

How to Start a Return

To begin a return, simply contact our support team at info@europeanvapemarket.com. After your return is approved, we will provide you with a return shipping label and detailed instructions. Please note that returns sent without prior authorization will not be accepted.

Reporting Damages or Issues

We recommend inspecting your bulk order immediately upon arrival. If your TPD Compliant Wholesale Vapes are damaged, defective, or incorrect, please reach out to us at info@europeanvapemarket.com so we can resolve the issue and protect your supply chain.

Items Not Eligible for Return

Certain products are ineligible for returns, including custom-branded items, personal care products, and specific hazardous materials or flammable liquids that fall outside standard return logistics. If you’re uncertain about a specific product’s eligibility, please contact us for clarification.

Exchange Process

For exchanges, please return the original item first. Once the return is inspected and approved, you may place a new order for the replacement items to ensure the fastest processing for your business.

14-Day Cooling-Off Period for EU Customers

As a dedicated B2B partner in the European Union, we respect the 14-day cooling-off period. EU-based customers may cancel or return an order within 14 days of receipt without providing a reason. Items must be in original, unused condition with all packaging and proof of purchase included.

Refund Process

After we receive and inspect your returned TPD Compliant Wholesale Vapes, we will notify you of the approval status. Approved refunds are processed to your original payment method within 10 business days. Please note that banking institutions may require additional time to post the credit. If you haven’t received your refund within 15 business days, please contact us at info@europeanvapemarket.com.

Thank you for choosing European Vape Market. Your business success is our top priority.